Shipping Policy

Shipping Policy 

Thank you for shopping. This Shipping Policy outlines the shipping and delivery practices for orders placed through our online store (hereinafter referred to as the "Website"). By placing an order, you agree to the terms and conditions of this Shipping Policy.

1. Order Processing:
1.1 Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase and a WhatsApp message. Your order will be processed once we receive your confirmation over the WhatsApp message. Please review the order details carefully and contact us immediately if there are any discrepancies.
1.2 Order Processing Time: We strive to process and ship orders as quickly as possible. Our standard order processing time is 7 business days. During peak seasons or promotional periods, processing times may be extended. We appreciate your patience and understanding.

2. Shipping Methods and Carriers:
2.1 Shipping Options: We offer various shipping options for domestic delivery within Pakistan. 
2.2 Shipping Carriers: We work with reliable shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier for your order will be determined based on factors such as the destination, package weight, and shipping method selected.

3. Shipping Rates and Delivery Time:
3.1 Shipping Rates: We offer Free Delivery for all orders.
3.2 Delivery Time: The estimated delivery time for your order will depend on your location and the shipping method selected. Please note that the estimated delivery time is provided by the shipping carrier and is subject to their policies and any unforeseen circumstances beyond our control.

4. Order Tracking:
4.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
4.2 Tracking Updates: You can track the progress of your shipment by visiting the tracking page of the respective shipping carrier's website and entering the provided tracking number. Please note that it may take some time for tracking information to be updated after your order has been shipped.

5. Shipping Restrictions:
5.1 Address Limitations: We only ship to valid residential or commercial addresses. 
5.2 Legal Restrictions: Some products may be subject to shipping restrictions due to legal regulations or carrier policies. If any restrictions apply to your order, we will notify you promptly.

6. Delivery Issues:
6.1 Non-Delivery: In the event that your order does not arrive within the estimated delivery time or if there are any issues with the delivery, please contact our customer support team. We will work with the shipping carrier to resolve the issue promptly.
6.2 Damaged or Lost Packages: If your package arrives damaged or is lost during transit, please notify us immediately. We will assist you in filing a claim with the shipping carrier and endeavor to provide a satisfactory resolution.